I was delighted to attend the Claims and Litigation Management Alliance’s Annual Conference in beautiful San Francisco earlier this month. While I learned many lessons during my time at the CLM Annual Conference, one theme consistently emerged: What is going on with the younger generations? Whether it was a seminar, lunch session, or simply advice from seasoned professionals, it became apparent that age and experience play an essential role in the insurance industry.
![The San Francisco skyline at sunset.](https://b2024593.smushcdn.com/2024593/wp-content/uploads/2024/05/sanfrancisco.envato.2x1.png?lossy=1&strip=1&webp=1)